Connections
Can I connect shared folders from NAS, OneDrive, Google Drive, or Dropbox?
Can I connect shared folders from NAS, OneDrive, Google Drive, or Dropbox?
What happens when I add a new document?
What happens when I add a new document?
When a new document is added to a connected folder, Wissly automatically detects and indexes it. No manual action is required.
What file formats are supported?
What file formats are supported?
PDF, Microsoft Word (.doc, .docx), Excel (.xls, .xlsx), PowerPoint (.ppt, .pptx), and text files (.txt) are supported. Scanned documents are also recognized via OCR.
Can I attach files outside my connected folders to the chat?
Can I attach files outside my connected folders to the chat?
Files outside your connected folders cannot be attached directly to the chat input. Move the file into a folder you’ve connected to Wissly, wait for indexing to complete, and then use the tag (@) feature to reference it.
Features
How is this different from a general AI chatbot?
How is this different from a general AI chatbot?
A general AI chatbot answers from public knowledge. Wissly answers from the documents in the folders you connect. Questions like “the payment terms of our company’s contract” or “the main issues in my department last quarter” — which can’t be answered without access to internal material — are handled with precise source citations.
Can I use it without an internet connection?
Can I use it without an internet connection?
Internet connection is required for questions and answer generation. However, already-indexed documents can be viewed offline in the viewer.
Can I use it on multiple devices?
Can I use it on multiple devices?
You can use one account on up to two devices, and simultaneous sign-ins are restricted for security reasons.
Each device operates independently and may have a different set of folders.
As a result, folders that exist on only one device are not visible on other devices, and searches or questions based on those folders are not available there.
Each device operates independently and may have a different set of folders.
As a result, folders that exist on only one device are not visible on other devices, and searches or questions based on those folders are not available there.
Features in Development
Can I download results directly as Word, Excel, or PowerPoint files?
Can I download results directly as Word, Excel, or PowerPoint files?
Currently you can copy Canvas content or export as text. Direct download in Office formats (.docx, .xlsx, .pptx) is in development and will be available soon.
Can I paste a YouTube link to get a video summary?
Can I paste a YouTube link to get a video summary?
Analyzing YouTube captions and video content is a feature in development. For now, Wissly cannot read a video from a link alone — if the content matters, save a transcript or document to a connected folder and reference that instead.
Pricing & Support
Can I use it for free?
Can I use it for free?
Check pricing information on the Wissly pricing page.
Are both Windows and Mac supported?
Are both Windows and Mac supported?
Yes. Desktop apps are provided for both Windows and Mac.
Where can I contact for issues?
Where can I contact for issues?
You can contact us through the Wissly Contact page or via the Channel Talk button at the bottom right of the Wissly website.