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Q: Can my documents be leaked externally?

All data is encrypted and securely processed on AWS servers. Strict security policies prevent unauthorized access.

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Q: Does Wissly use my documents to train AI?

No. Wissly runs on Google Vertex AI, whose terms contractually guarantee that customer data is not used to train foundation models. See How Data Is Processed for the full flow.

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Q: Is it safe to connect company confidential documents?

Yes. All data is encrypted during transmission and storage, with strict access controls in place.
However, we recommend consulting with your IT department before use, following your organization’s information security policies.

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Q: What happens to my data if I delete Wissly?

When you delete your account, index data stored on servers is deleted. Original documents are not affected as they’re in folders you manage directly.

General FAQ

Check general product usage FAQ.